Frequently Asked Questions

How do I know I am buying an authentic Point Source Audio microphone?
There are a few simple ways to ensure you are investing in an authentic Point Source Audio microphone. 1)  Make sure you are only purchasing from one of our Authorized Dealers through our Dealer Locator.  2)  Look for the letters “PSA” marked on the junction point (connecting the earpiece to the cable) of the microphone. 3) Check for the manufacturing tag roughly six inches from the connector that provides the model no. All Point Source microphones have been thoroughly tested to specifications and are warranted from manufacturing defects. Beware of product claiming to be a Point Source Audio brand if it is not from an authorized dealer. Please note that PSA actively fights trademark and copyright infringers who deceive consumers.

What is the difference between the CO-5 and CO-7?
The difference between the CO-5 and the CO-7, the big brother to the CO-5, is the size of the capsule and ability to handle 125dB of sound pressure versus 135dB for the CO-7. If you are using the microphone for normal high quality speaking applications, the CO-5 is an excellent and cost-effective choice. If the usage is for amplification at a high volume—singing for example, the CO-7 will be the best choice.

What is the warranty on Point Source Audio products?
One year, parts and labor. The receipt you received when you purchased your Point Source Audio product from the dealer validates your warranty. The warranty period begins from the date of purchase. If you need warranty service in the United States, please contact your dealer. All other countries, please contact the Point Source Audio distributor in your region.

How can I get a Point Source Audio product repaired?
If you need warranty service in the United States please contact your dealer. All other countries, please contact the Point Source Audio distributor in your region.

How can I find a reseller/dealer to purchase a Point Source Audio product?
Please visit our Dealer Locator or contact us directly:

t: 415.226.1122
f: 415.520.2110
e: info@point-sourceaudio.com