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We are always striving to improve your experience with us and look forward to serving you.

Submit your service request directly online by completing the form below. After submission, you will receive a response from us within 24 hours with directions on how to process your service repair. If you prefer to email or fax the form, you may download an SRA form here.

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  • About
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  • Products
    • [Tabs]
      • Intercom In-Ear Headsets
        • All Headsets
          • CM-i3 dynamic
          • CM-i5 condenser
          • See All Headsets
        • Comms-Radio Combiner
          • CM-PTT Push-To-Talk
        • Headset Accessories
          • Headset Accessories
      • Microphones by style
        • All Earmounts
          • Find Your EMBRACE Mic
          • EO-9WL EMBRACE™ omni
          • EO-8WL EMBRACE™ omni
          • EO2-8WL EMBRACE™ dual omni
          • EO-7Lh EMBRACE™ omni NEW!
        • All Lavaliers
          • Find Your Lavalier
          • CX2-8L hybrid
          • CO-8WL omni
          • CO2-8WLp dual omni
          • CO2-8WL dual omni
          • CR-8L cardioid
          • Lavalier Switch Kit
        • All Headsets
          • Find Your Headset
          • CX2-8D hybrid
          • GO-9WD omni
          • CO-8WD omni
          • CO2-8WD dual omni
          • CR-8D cardioid
        • All Earsets
          • Find Your Earset
          • CO-8WS omni
          • CR-8S cardioid
          • CO-6 omni
          • CO-3 omni
        • [Row]
          • Microphone Feature Tour
          • Microphone Accessories
          • Compare All Microphones
      • Microphones by collection
        • SERIES9™ Collection
          • NEW! SERIES9 Collection
        • CONFIDENCE™ Collection
          • CX2-8D cross headset
          • CX2-8L cross lavalier
          • CO2-8WD dual omni headset
          • CO2-8WLp dual petite lav
          • CO2-8WL dual omni lav
        • EMBRACE™ Collection
          • EO-9WL EMBRACE™ omni
          • EO-8WL omni earmount
          • EO2-8WL dual omni earmount
          • EO-7Lh omni earmount. NEW!
        • SERIES8™ Collection
          • CO-8WD omni headset
          • CO-8WL omni lavalier
          • CO-8WS omni earset
          • CR-8D cardioid headset
          • CR-8L cardioid lavalier
          • CR-8S cardioid earset
      • Mic Finder™ Tool
        • Access Mic Finder
      • “MIKE’S” ACADEMY
        • Mic Tips & Techniques
          • Sound Stability: Techniques for Clear Sound
          • EQ Basics for EMBRACE On-Ear Lavalier
          • Lav Mic Placement: 4 Ways
          • How to Clean Microphones
        • WEBINARS
          • Theatre Miking with Brad & Mac
          • Student Miking 101
          • AVIXA Certification
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