Menu
  • About
    • Company
    • Meet the Peeps
    • Reviews & Awards
    • Press Releases
    • Sounding Board Tech Tools
    • Close
  • Markets
    • Theatre
    • Worship
    • TV & Film
    • Higher Education
    • School Theatre
    • Presentation
    • Instrument
    • Close
  • Customers
    • Microphone Clients
    • Headset Clients
    • Close
  • Products
      • Intercom In-Ear Headsets
        • All Headsets
          • CM-i3 dynamic
          • CM-i5 condenser
          • See All Headsets
        • Comms-Radio Combiner
          • CM-PTT Push-To-Talk
        • Headset Accessories
          • Headset Accessories
        • Close
      • Microphones by style
        • All Earmounts
          • EO-8WL EMBRACE™ omni
          • EO2-8WL EMBRACE™ dual omni
          • EO-7Lh omni earmount. NEW!
          • See All EMBRACE
        • All Lavaliers
          • CX2-8L hybrid
          • CO-8WL omni
          • CO2-8WLp dual omni
          • CO2-8WL dual omni
          • CR-8L cardioid
          • Lavalier Switch Kit
          • See All Lavaliers
        • All Headsets
          • CX2-8D hybrid
          • GO-9WD omni
          • CO-8WD omni
          • CO2-8WD dual omni
          • CR-8D cardioid
          • See All Headsets
        • All Earsets
          • CO-8WS omni
          • CR-8S cardioid
          • CO-6 omni
          • CO-3 omni
          • See All Earsets
        • Microphone Feature Tour
        • Microphone Accessories
        • Compare All Microphones
        Close
      • Microphones by collection
        • SERIES9™ Collection – Take your audio up a notch
          • NEW! SERIES9 Collection
        • CONFIDENCE™ Collection – Built-in Dual Element Redundancy
          • CX2-8D cross headset
          • CX2-8L cross lavalier
          • CO2-8WD dual omni headset
          • CO2-8WLp dual petite lav
          • CO2-8WL dual omni lav
        • EMBRACE™ Collection – Conceal Mics in Sec:00nds!
          • EO-8WL omni earmount
          • EO2-8WL dual omni earmount
          • EO-7Lh omni earmount. NEW!
        • SERIES8™ Collection – High Performance Classics
          • CO-8WD omni headset
          • CO-8WL omni lavalier
          • CO-8WS omni earset
          • CR-8D cardioid headset
          • CR-8L cardioid lavalier
          • CR-8S cardioid earset
        • Close
      • Mic Finder™ Tool
        • Access Mic Finder – Sometimes sound isn’t the only challenge. Solve your next challenge here with Mic Finder.
        • Close
      • “MIKE’S” ACADEMY – Miking Resources
        • Mic Tips & Techniques
          • Sound Stability: Techniques for Clear Sound
          • EQ Basics for EMBRACE On-Ear Lavalier
          • Lav Mic Placement: 4 Ways
          • How to Clean Microphones
        • WEBINARS
          • Theatre Miking with Brad & Mac
          • Student Miking 101
          • AVIXA Certification
        • Close
      • Catalog & Specifications – Download files
    • Close
  • Where To Buy
  • Contact
    • Contact
    • Careers
    • Support
    • Events
    • Subscribe
    • Dealer Login
    • Close

Service Request Authorization

We are always striving to improve your experience with us and look forward to serving you.

Submit your service request directly online by completing the form below. After submission, you will receive a response from us within 24 hours with directions on how to process your service repair. If you prefer to email or fax the form, you may download an SRA form here.

Please complete the form in full to ensure immediate processing.

  • If no website, please enter: https://point-sourceaudio.com/support
  • Product Requiring Service

  • Select your Product Group from the dropdown menu
  • If you do not see the model you need or have multiple models, please enter the information in the description field.
  • If you do not see the model you need or have multiple models, please enter the information in the description field.
  • The 4 digit code is listed on a white tag near the end of the microphone cable.
  • MM slash DD slash YYYY
  • Please be as descriptive as possible to assist our support team in evaluating your service item.
  • This field is for validation purposes and should be left unchanged.

Hear Us Out From Your Inbox!

Sign Up For Our Product News and Production Tips

We’ll Talk Soon…

  • About
    • Company
    • Meet the Peeps
    • Reviews & Awards
    • Press Releases
    • Sounding Board Tech Tools
  • Markets
    • Theatre
    • Worship
    • TV & Film
    • Higher Education
    • School Theatre
    • Presentation
    • Instrument
  • Customers
    • Microphone Clients
    • Headset Clients
  • Products
    • [Tabs]
      • Intercom In-Ear Headsets
        • All Headsets
          • CM-i3 dynamic
          • CM-i5 condenser
          • See All Headsets
        • Comms-Radio Combiner
          • CM-PTT Push-To-Talk
        • Headset Accessories
          • Headset Accessories
      • Microphones by style
        • All Earmounts
          • EO-8WL EMBRACE™ omni
          • EO2-8WL EMBRACE™ dual omni
          • EO-7Lh omni earmount. NEW!
          • See All EMBRACE
        • All Lavaliers
          • CX2-8L hybrid
          • CO-8WL omni
          • CO2-8WLp dual omni
          • CO2-8WL dual omni
          • CR-8L cardioid
          • Lavalier Switch Kit
          • See All Lavaliers
        • All Headsets
          • CX2-8D hybrid
          • GO-9WD omni
          • CO-8WD omni
          • CO2-8WD dual omni
          • CR-8D cardioid
          • See All Headsets
        • All Earsets
          • CO-8WS omni
          • CR-8S cardioid
          • CO-6 omni
          • CO-3 omni
          • See All Earsets
        • [Row]
          • Microphone Feature Tour
          • Microphone Accessories
          • Compare All Microphones
      • Microphones by collection
        • SERIES9™ Collection
          • NEW! SERIES9 Collection
        • CONFIDENCE™ Collection
          • CX2-8D cross headset
          • CX2-8L cross lavalier
          • CO2-8WD dual omni headset
          • CO2-8WLp dual petite lav
          • CO2-8WL dual omni lav
        • EMBRACE™ Collection
          • EO-8WL omni earmount
          • EO2-8WL dual omni earmount
          • EO-7Lh omni earmount. NEW!
        • SERIES8™ Collection
          • CO-8WD omni headset
          • CO-8WL omni lavalier
          • CO-8WS omni earset
          • CR-8D cardioid headset
          • CR-8L cardioid lavalier
          • CR-8S cardioid earset
      • Mic Finder™ Tool
        • Access Mic Finder
      • “MIKE’S” ACADEMY
        • Mic Tips & Techniques
          • Sound Stability: Techniques for Clear Sound
          • EQ Basics for EMBRACE On-Ear Lavalier
          • Lav Mic Placement: 4 Ways
          • How to Clean Microphones
        • WEBINARS
          • Theatre Miking with Brad & Mac
          • Student Miking 101
          • AVIXA Certification
      • Catalog & Specifications
  • Where To Buy
  • Contact
    • Contact
    • Careers
    • Support
    • Events
    • Subscribe
    • Dealer Login
  • Search
  • Site Map
  • Privacy Policy
© 2025 Point Source Audio